Frequently Asked Questions

Get answers to common questions about Virtual Consult.

During your Virtual Consult we'll review medical history, medications, goals, and symptoms. The licensed provider performs a visual assessment, discusses treatment options like peptides, IV therapy, HBOT, or weight-loss plans, and outlines recommended protocols, testing, pricing, and follow-up.

It's helpful to have recent labs, medication lists, and relevant medical records but not always required. Bring any documentation you have; the provider may request additional testing or records to safely prescribe peptides, IV therapy, or other protocols based on your health history.

Initial Virtual Consults usually last 30 to 45 minutes to allow thorough history-taking, visual exam, and treatment planning. Follow-up visits are shorter. Time varies with complexity, and providers will reserve additional time if needed for detailed protocol explanations or medication counseling.

Yes. We use a HIPAA-compliant telehealth platform with encrypted video and secure data storage. Your provider obtains consent, protects protected health information, and follows privacy protocols. Avoid public Wi-Fi and ensure a private space to maintain confidentiality during your appointment.

Providers can prescribe medications and recommend treatments when medically appropriate and allowed by state regulations. Some therapies may require baseline labs, in-person evaluations, or follow-up monitoring. The virtual visit clarifies eligibility, risks, and a monitoring plan before starting prescriptions.

Book online or by phone, complete the intake forms, and upload any relevant records before the appointment. Prepare a list of goals, current medications, and questions. Use a quiet, well-lit location with reliable internet for clear video assessment.